from Hell .com
Law Society Consumers Complaints Services that acts for the Protection
D C Entwisle is now Zahida Manzoor's 'Storm Trooper' Guard
the last letter I wrote to the Legal Ombudsman and I believe shows that
what was said at the Kamlesh Bahl Hearing about members of the Law Society
is still very true today.
D C Entwisle
Manchester M3 3JZ
Complaint to : Office for the Supervision of Solicitors
Against : Thos Boyd Whyte Solicitors
you for your letter dated 5 June 2003. My first comment is, no I am not
satisfied with your conclusions like, I believe, many more Complainants
in the past have not been. Second, congratulations on your promotion to
state, the Ombudsman's task is, basically, to oversee how the OSS carried
out their investigation and not to look at my complaint. First that is
not totally true for your 'little blue book' states, "
can widen her investigation
" which, I believe, should be
done in my case, if you don't it means there is effectively no way of
challenging the OSS's findings.
as I have stated several times, 'little blue book' states "she
will always look at what you have to say" and "What the
Ombudsman will do is check that all your complaints were addressed
It appears you have neither listened nor have answers been given to all
my complaints. I have supplied evidence that showed Thos Boyd Whyte lied,
were dishonest and deceitful, the OSS did nothing and you are not listening.
One major complaint was Mr Luckhurst's refusal, on two occasions, to see
me and discuss my dissatisfaction.
your letter dated 6 May last, you stated Mr Luckhurst's refusal to see
me was dealt with, so obviously, you saw the evidence to support this
statement. In my letter of reply, dated 21 May, I asked you to point out
'how and where' this was dealt with, your recent letter dated 5 June gave
no answers. If you cannot support what you say, it means, just like the
OSS, you are talking about 'fictional evidence' and the bottom line is,
you have sunk to lying in your efforts to protect the OSS and TBW.
further state, "there is no evidence to support collusion"
between the OSS and TBW, now you really are lying. You know from an 'attendance
note' written by Tula Fitzpatrick on 6 June 2000 that 'collusion' between
Tula Fitzpatrick, Gordon Luckhurst, Geoff Smith at TBW's and Mr Fise at
the OSS where my complaints file was retrieved by Mr Fise from "cases
awaiting investigation" file and the contents discussed to give TBW
reasons to sack me. Let me add here that TBW only found out I had made
'negligence' claims, thirteen months (6 June 2000) after I made them in
May 1999 after Mr Luckhurst had twice refused to see me, when my 'unopened'
file was discussed by the OSS and TBW on 6 June 2000, and remember my
'negligence' claim would eventually be substantiated by a Barrister, The
Bar Council and Ann Abraham. As Mr Luckhurst refused to abide by the 'Client
Care Agreement' I don't see how you can say, in relation to my sacking,
have 'good reason' to do so". You are very quick
to point out the rights of the solicitors but you or the OSS have not
once quoted any rights I, as a Client, have, so maybe your 'creditability'
to give an 'unbiased' opinion should be questioned.
you look at my "website" on the "news" page you will
see, as yourself and the OSS won't comment on it's relevance, I have already
e-mailed the Editor of 'The Lawyer' to get the opinion of Kevin Martin
on the 'Client Care Agreement', maybe I will do the same with your 'little
any company was run as bad as Thos Boyd Whyte is being run there would
immediately be management changes, but what do you and the OSS do 'nothing'
not even a gentle slap on the wrist but allow them to muddle along mucking
up other lives. Let me quote, from memory, that saying from a famous British
Premier "Is this the beginning of the end, or the end of the beginning".
Whatever, I won't go away and I believe I'm one 'complainant' you are
not likely to forget.
B R Gray
I will publish this letter on my "website" and point out that
the Ombudsman has forgotten the meaning of a very important word in her
'little blue book': - "unbiased".
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