8 November 2005
Howard Stoate MP
Re: A referral to the Parliamentary Ombudsman.
I have spent a long time thinking about how at every route I have tried to get the Law Society to comply with their own rules I have been rebuked at every turn. It would be very easy to turn my back and walk away, but that would be the cowards way out which would allow the Law Society to continue to violate their own rules to the detriment of any or all other solicitors' clients. If 'solicitors clients' are 'forced' to comply with 'Law Society rules' then it is only fair that the 'Law Society' must be 'forced' to comply with their own rules also.
Law Society (CCS) advised me to make a complaint against my solicitors
because the Senior Partner had failed (3 times) to honour the 'Client
Care Agreement' that comes under 'Solicitors Practice Rule 15'. The
failure by the Senior Partner to 'honour' the 'Client Care Agreement'
makes him, by the Law Society Rules, guilty of 'Professional Misconduct'.
Let me quote:-
At this point let me refer you to previous correspondence that I sent to you with reference to Zahida Manzoor standing in Parliament on the 4 May 2004 telling Members of Parliament about the 'enforcing' of rule 15, seeing solicitors have an adequate complaints procedure and giving training to those that don't. It baffles me that that this hypocrite stood in Parliament lying her socks off and the Parliamentary Ombudsman and others thinks it none of their business. Tell me does everyone who answers questions in Parliament think its OK to tell a load of old rubbish that they have not or have no intentions of standing by, it most definitely devalues anything said by MP's and others in Parliament?If you access "www.lawsociety.org.uk/choosingandusing/redressscheme.law" it states: -
Concerning a 'Conflict of Interests', The Information Commissioner, Richard Thomas, stated that when a Solicitor's client makes a complaint against their solicitors it will automatically bring about a 'Conflict of Interests'. So much for the CCS's advice telling me to make an 'official complaint' against my solicitors. Let me quote a further part of the Parliamentary Ombudsman's remit; "giving wrong or misleading information".
Let me make a further complaint regarding the Parliamentary Ombudsman. In her remit it states she can look at the "Legal Services Complaints Commission" which covers "treating a complainant unfairly in relation to others". I have given information where Zahida Manzoor clearly did not treat me equal to that of a woman she spoke publicly about. May be Ann Abraham just wants to protect her successor?
Let me refer you back to my letter of the 12 July, last paragraph where I referred to your generous offer of help, I asked that with your help I could approach the Master of the Rolls Office to ask about how solicitors' clients can get these Law Society rules that he is involved in making 'enforced' that not only the solicitors' clients are 'forced' to abide by but the Law Society themselves must also comply with.
Let me repeat what I said in paragraph one above "If 'solicitors' clients' are 'forced' to comply with 'Law Society rules' then it is only fair that the 'Law Society' must be 'forced' to comply with their own rules also".
B R Gray