Ann Abraham, Parliamentary Ombudsman
What a waste of time this woman is who has clearly lied to protect the Law Society

After sending an e-mail to the Parliamentary Ombudsman's office under an assumed name I recieved a prompt reply. However when I use my own name I become 'ignored', does that sound like 'Victimisation'.

From: "Phso Enquiries" <Phso.Enquiries@ombudsman.org.uk>
To: "Gordon Luckhurst" <thosboydwhyte@msn.com>
Subject: RE: The 'Law Society' and their 'Rules'
Date: Fri, 9 Mar 2007 15:01:10 -0000

Dear Mr Luckhurst

Our Ref: EN-26371

Thank you for your email dated 8 March 2007 to the Parliamentary and Health Service Ombudsman regarding the rules of the Law Society and the Legal Services Ombudsman.

It may be helpful if I explain that the Ombudsman’s sole remit is to investigate complaints of maladministration on the part of those central government departments and other public sector bodies which are listed in Schedule 2 to the Parliamentary Commissioner Act 1967 as being within her jurisdiction.

Unfortunately, neither the Law Society or the Legal Services Ombudsman falls within her remit, neither is she responsible for the rules and regulations that are put in place by those bodies and, therefore, she is unable to consider your complaint. We have, however, noted your comments and have kept them on file. Should we receive any future emails from you, we may simply acknowledge them.

We wish you all the best with your complaint against the Law Society, the Legal Services and the Department for Constitutional Affairs and trust it will be resolved.

Yours sincerely

Debra Paterson-Charles

Advice Officer

Office of the Parliamentary and Health Service Ombudsman

Helpline: 0845 015 4033

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What
does the reply that I receive say "Unfortunately, neither the Law Society or the Legal Services Ombudsman falls within her remit" now is that true! Read my e-mail reply below;
From: Bezee1 [mailto:brian-gray@ezeedsl.com]
Sent: 10 March 2007 18:44
To: 'Phso.Enquiries@ombudsman.org.uk'
Subject: RE: The 'Law Society' and their 'Rules'

Debra Paterson-Charles
Advice Officer

Dear Debra

I would like to ask a question and hopefully you will give an answer.

Your e-mail states "Unfortunately, neither the Law Society or the Legal Services Ombudsman falls within her remit".

The Parliamentary Ombudsman's website states: -
"Before contacting us you should try to make your complaint to the organisation involved. After doing this, if you don't receive a satisfactory answer from the organisation or if you have not had a response, ask your MP to send your complaint to the Ombudsman"

I have tried this already but the CCS and the LSO do not abide by or enforce the rules even to the extent of Zahida Manzoor (LSO) lying in Parliament which one would expect the PO to question; http://www.solicitorsfromhell.com/Soley_MP.htm and the letter I wrote to Mr Soley MP; http://www.solicitorsfromhell.com/Mr_Soley_MP.htm

If you read the last few paragraphs of a letter I sent to Zahida Manzoor dated 31 July 2006 you can see she even refused to comply with the law; http://www.solicitorsfromhell.com/zmanzoor2.htm#cri

My question is, on the PO's website under "Who can we look at?" it states under 'L'; http://www.ombudsman.org.uk/make_a_complaint/parliamentary/who_can_we_look_at.html#l . . (dated June 2007)

Land Registry
Law Commission
Learning and Skills Council for England
Leasehold Advisory Service
Legal Deposit Advisory Panel
Legal Services Commission
Legal Services Complaints Commission
Living East
Lord President of the Council's Office
Low Pay Commission

Who is the "Legal Services Complaints Commission"??? Also who does enforce the ‘Rules’?? When I asked questions I’m told that if I don’t like it “Takes us to the High Court”. That is paramount to ‘intimidation’ and a complainant should not have to go to the High Court to get the CCS and the LSO to comply with the rules and the law.

Sorry that’s two questions.

Regards

Brian Gray

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What else did the Parliamentary Ombudsman's have to say in her e-mail; "...the Ombudsman’s sole remit is to investigate complaints of maladministration..." I could not resist sending a further e-mail about this sole "maladministration"

RE: The 'Law Society' and their 'Rules' To. 'Phso.Enquiries@ombudsman.org.uk'

Debra Paterson-Charles
Advice Officer

Dear Debra

Let me quote part of your e-mail; “…the Ombudsman’s sole remit is to investigate complaints of maladministration…”

Examples of maladministration by Sir William Reid
http://www.ombudsman.org.uk/about_us/our_history/definition_of_maladministration.html
" unwillingness to treat the complainant as a person with rights;
" rights or entitlement;
" knowingly giving advice which is misleading or inadequate;
" showing bias whether because of colour, sex , or any other grounds;
" faulty procedures;
" failure by management to monitor compliance with adequate procedures;
" failure to mitigate the effects of rigid adherence to the letter of the law where that produces manifestly inequitable treatment."

Let us look at what the PO’s website says about “Maladministration” taken from a letter that was previously referred to the PO, please access; http://www.solicitorsfromhell.com/dr_Stoate6 MP.htm#aa

Also a letter which in itself shows rules and laws are ignored; http://www.solicitorsfromhell.com/dr_Stoate_MP2.htm

Please access and read a letter I sent to the LSO’s solicitors Mace & Jones; http://www.solicitorsfromhell.com/mace&jones6.htm#PO --------- http://www.solicitorsfromhell.com/mace&jones6.htm#malad

If you access http://www.solicitorsfromhell.com/zmanzoor2.htm#cri you will see the LSO deliberately ignored 'Section 23 of the Courts and Legal Services Act 1990' so according to Sir William Reid "failure to mitigate the effects of rigid adherence to the letter of the law…" also "unwillingness to treat the complainant as a person with rights" she is once again guilty of ‘Maladministration’.

If you look at part of a letter I sent Zahida Manzoor http://www.solicitorsfromhell.com/LSO_Zahida_Manzoor.htm#malad she ignores the law "When a public body is investigating a complaint all evidence must be available for all concerned" by saying the Law Society is not subject to the ‘Freedom of Information Acts http://www.solicitorsfromhell.com/zm95.htm I believe this is clear ‘Maladministration’ by a deliberate misuse of the law.

You have to wonder why, if what I have been saying and putting on my website was not true, Zahida Manzoor has not take any action to have me removed from the Internet, for instance see; http://www.solicitorsfromhell.com/zmanzoor3.htm#maniac

The problem is the PO’s remit and who is the Legal Services Complaints Commission??

What happens next? Of course you now apply that old ‘ignore’ rule and the problem will go away, the Internet is becoming awash with complaints about the CCS and the LSO so something will eventually have to give.

Regards

Brian Gray

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Debra Paterson-Charles, Advice Officer, never replied to my e-mails so sent them again in case she didn't receive them the first time.
From: Bezee1 [mailto:briangray@ezeedsl]
Sent: 22 March 2007 16:30
To: 'Phso.Enquiries@ombudsman.org.uk'
Subject: FW: RE: The 'Law Society' and their 'Rules'

Debra Paterson-Charles, Advice Officer.

Dear Debra

Having received no reply to my e-mails I decided to resend them in case you did not received them and hopefully you will answer my question(s) in particular “…who is the Legal Services Complaints Commission??” which according to the Ombudsman’s website comes under her ‘remit’.

If you cannot answer, bearing in mind your title ‘Advice Officer’, would you please ‘advise’ me who can?

Yours sincerely

B R Gray

Debra Paterson-Charles, Advice Officer, chose once again to refuses (didn't reply) to give an answer to my question.

Now make up your mind is this a 'Protection Racket' or not??